Policy
Terms and Conditions
By registering, you agree to abide by the cooperative's bye-laws, including but not limited to the membership, loan, guarantor, and withdrawal rules published in the Knowledge Base.
Summary of key commitments:
- Membership is granted at the cooperative's discretion and may be withdrawn for failing to meet its rules, including prolonged meeting absence.
- Loan eligibility, sizing, interest, and repayment terms follow the rules set out under "Loans" in the Knowledge Base, as updated from time to time.
- Acting as a guarantor is a real financial commitment: your pledged funds are locked, and you may be held responsible for another member's unpaid loan up to the amount you guaranteed.
- Fines for lateness, absence, or misconduct may be applied and deducted from your savings, as set out under "Fines".
- The cooperative may amend these terms and its bye-laws; continued membership constitutes acceptance of the current version.
This is a summary for convenience — the full bye-laws in the Knowledge Base govern in case of any difference.
Privacy Policy
We collect the information needed to operate your membership, savings, and loan account: your profile details, identity verification documents (KYC), and — where applicable — your BVN/NIN for identity verification.
- Identity numbers (BVN/NIN) are stored encrypted, not in plain text.
- Your transaction PIN is stored as a one-way hash — nobody, including administrators, can retrieve it.
- Access to member records is limited to administrators and officers with the relevant permission for your branch.
- We keep an audit trail of account and financial actions for accountability and dispute resolution.
- We do not sell your personal information. It is used solely to operate the cooperative and meet applicable legal/regulatory obligations.
Contact the cooperative's administrators if you have questions about your data, or to request a copy or deletion where applicable.
